Eduura Anti-Counterfeiting Policy
Products offered for sale on Eduura must be authentic. The sale of counterfeit products is strictly prohibited. Failure to abide by this policy may result in loss of selling privileges, funds being withheld and disposal of inventory in our possession.
It is each seller’s and supplier’s responsibility to source, sell and fulfil only authentic products. Prohibited products include bootlegs, fakes or pirated copies of products or content; products that have been illegally replicated, reproduced or manufactured, and products that infringe another party’s intellectual property rights.If you sell or supply inauthentic products, we may immediately suspend or terminate your Eduura selling account (and any related accounts) and dispose of any inauthentic products in our fulfilment centres at your expense. In addition, we do not pay sellers until we are confident that our customers have received the authentic products they ordered. We may withhold payments if we determine that an Eduura account has been used to sell inauthentic goods, commit fraud or engage in other illegal activity.
We work with manufacturers, rights holders, content owners, vendors and sellers to improve the ways we detect and prevent inauthentic products from reaching our customers. As a result, we remove suspect listings based on our own review of products. We also work with rights holders and law enforcement worldwide to take and support legal action against sellers and suppliers who knowingly violate this policy and harm our customers. In addition to criminal fines and imprisonment, sellers and suppliers of inauthentic products may face civil penalties including the loss of any amounts received from the sale of inauthentic products, the damage or harm sustained by the rights holders, statutory and other damages, and lawyer fees.
We stand behind the products sold on our site with our A-to-z Guarantee, and we encourage rights owners who have product authenticity concerns to notify us. We will promptly investigate and take all appropriate actions to protect customers, sellers and rights holders.